This page is a starting-point draft and has not been reviewed by an attorney. Please review and update it before launch.
Perishable product
Whole Milk is a fresh, perishable food product. Because of this, we are not able to accept standard returns or exchanges once an order has shipped.
Quality issues
If your order arrives damaged, spoiled, or otherwise not as expected, contact us within 48 hours of delivery with your order number and a photo of the issue, and we will arrange a replacement or refund.
Order issues
If your order is lost or significantly delayed in transit, contact us and we will work with the carrier to resolve it.
Contact us
For refund and return questions, contact us at [add support email] or through our contact page.